Returns Policy

All sales are final. We do not issue refunds, accept cancellations, or allow exchanges to be made.

On a case by case basis under extenuating circumstances, at our discretion, if we determine a refund is warranted, a 5% fee will be deducted from the refund. All shipping fees and international duty/tax are non-refundable. If in any instance a refund is granted, credit cards will be refunded in GBP at the exchange rate effective at the time of the refund. The cardholder assumes all responsibility for any fluctuations in the exchange rate and/or fees levied by their bank. In order for us to provide the best customer service, any concerns regarding orders must be received in writing within 30 days of placing the order or 10 days within the delivery of the order.

If you feel a refund is required, please contact the following email within 10 of the delivery of the order: info@jakewright.co.uk